CUSTOMER AGREEMENT

Customer Agreement

Customer Agreement Form

1. It's Too Hot Pools and Spa Service and Repair agrees to provide the following services at the Undersigned's pool at every weekly visit (unless as otherwise set forth in the agreement below):


2. Brush the walls


3. Vacuum the pool floor once per month, if we deem it necessary


4. Skim the pool surface


5. Clean the skimmer and pump baskets


6. Monitor filter pressure


7. Check normal operating equipment (exclusions apply)


8. Backwash the filter, if required


9. Test and record levels of the following at the specified frequency

a. Weekly: free chlorine, total chlorine, pH, and alkalinity.

b.Monthly: calcium hardness, cyanuric acid, total dissolved solids, and salt, if applicable.


Add necessary chemicals to balance the pool within acceptable ranges as determined by It's Too Hot Pools and Spa Service and Repair at its sole and absolute discretion.


It's Too Hot Pools and Spa Service and Repair will use its good-faith effort to maintain proper water balance in accordance with standards set forth by the I.S.P.S.C. Provided that, the Undersigned agrees that conditions of the pool beyond It's Too Hot Pools and Spa Service and Repair control may not make it possible for the water to reach such standard.


Payment: The Undersigned shall pay for services prior to the performance of the service on or prior to the first calendar day of each month or incur a late fee of $10.


Please Note: Additional service charges in this customer agreement are highlighted. These charges are industry standards and are competitive for the area. 

24. Miscellaneous: Both the Undersigned and It's Too Hot Pools and Spa Service and Repair concur that this written agreement contains all the agreements, understandings, and representations made by both the Undersigned and It's Too Hot Pools and Spa Service and Repair herein. No representation, agreement, warranty or other statement, written or oral, made shall be valid and binding unless it is included and made part a signed amendment to this agreement. No amendments, alterations, cancellations or changes to this agreement shall be valid unless it is in writing and subscribed by the Undersigned and It's Too Hot Pools and Spa Service and Repair. This agreement may be executed in counterparts and via electronic signature. This agreement is governed by Texas Law. The parties agree that any litigation concerning this agreement must be brought in Denton County, and each party shall pay its own costs and attorney fees. 

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